Tag: freelance copywriter

In Praise of Content Specialization

When I decided to become a freelance copywriter, I had no idea what I wanted to write, nor for whom. I took any project that came my way. Content specialization was far from my mind.  (In retrospect, I wish I’d made that my initial strategy, and spent more time on sites like elance.com and odesk.com.)

I wrote a brochure for a social water heater company. I wrote professor bios for an MBA program. I wrote copy for a series of postcards for Coconut Bliss.

Focus? What focus? It was 2009. I just needed gigs!

Besides, I had no idea what I’d want to specialize in. I just knew that I wanted to make it as a freelance copywriter.

Over the years, I latched onto a series of niches: professional bios, SaaS sales platforms, Digital Health. Each time, I happened to like a client I had in that niche, and thought that I might stake my claim in that space. But then a project would come from a client in a different industry, and my “specialty” would evaporate.

Follow your personal interests.

That said, I believe it’s harder to position and market yourself as a generalist. You’re clamoring against everyone else who wants to freelance as a copywriter. Before connecting with you, your prospects have little to distinguish you from other freelance copywriters. If you try to promote yourself by blogging, the world is your topic. If you blog about writing, you’ll attract an audience of writers. What if most of your work comes from marketing managers and directors?

After a series of projects for clients in related industries, I took stock of my portfolio and realized that I’d backed myself into a niche in the “online honesty” space: cybersecurity, identity and anti-fraud. I’m still carving it out. As I do, I’m coming to appreciate how helpful it is to have a solid foundation upon which to build my marketing efforts.

Is there a niche hidden in your portfolio right now?

It’s easier to visualize my target audience and define a list of companies that I want to commit to “chasing” until I either get a project or a clear “no, thank you.” To do that effectively, I also need a clear value proposition that resonates across my messaging. Having a clear specialty makes that easier, too.

My prospects also benefit. Because I’ve already learned about their industry while working for complementary -or even competing- companies, I need less ramp-up time. I bring a more-informed perspective, since I’ve had my eye on common content types in this space. That helps me elevate from “implementer” to something of a strategist.

But the aspect of specialization that has me the most excited is the long-play of lead-nurturing. (Ed Gandia lays out his lead-nurturing plan in chapter six of The Wealthy Freelancer, a must-have book on every freelance copywriter’s shelf.)

Choose a smaller target. Take better aim.

Say you’ve chosen to specialize in the sustainable food industry, and you’ve chosen 10 businesses in that space that you’d love to work for. Doesn’t matter if it’ll take 12-24 months to get that first project; you’re committed.

First step: You’re going to keep tabs on their marketing content. The marketing managers at these companies will be promoting the content on their LinkedIn and Twitter feeds, which means they will see any thoughtful comments or suggestions you post in response.

Soon, you’ll begin to see useful marketing ideas at “Acme Foods” that might be useful to “Farm to Table.” The two companies might not be competitors. By sharing a link to Acme Foods’s latest blog post with the marketing manager at Farm to Table -along with a short note about why you think the link is relevant, and how it can be applied- you’re keeping in touch in a valuable way.

This concept may take 10%-20% more effort than just keeping tabs on each company’s marketing efforts, but it allows you to accomplish two important lead-nurturing activities at the same time:

  1. Make thoughtful comments on the publisher’s pieces, and
  2. Share thoughtful comments with marketers at related companies

Your catch-up plays double duty. Over time, you’ll bubble up to the top of your prospects’ lists of go-to freelance copywriters. Because you’ve been positioning yourself as a specialist in their industry, you’ll have a stronger base upon which to enjoy the other benefits of specialization: higher fees and greater authority.

If you’re not sure how to go about picking a niche, listen to episode 80 of the High-Income Business Writing podcast. These are great tips to get you started.

  • Are you a generalist who’s resisted picking a niche? I’d love to hear about the advantages you’ve found by sticking with “l’resistance.”
  • Have you chosen a niche? What other advantages have you found?

The Quick Turn: Writing to Meet Crazy Deadlines

I don’t prefer last-minute projects. But as a freelance writer, I understand that most of the time, sometimes it’s a necessity because that’s where clients need me the most and that the turnaround time may be out of their control. It can happen when a last-minute project (sometimes called a “quick turn” as shorthand for “quick turnaround”) lands in the client’s lap or the usual writer is unavailable.

Fortunately, writers are used to getting last-minute requests. While they’re not the sought after jobs, we do them for many reasons:

  • We have availability!
  • We excel at meeting deadlines.
  • Quick turn projects are an opportunity to connect with a potential long-term client.

So having worked on quite a few quick turn projects myself, success is more likely with these elements.

1. Meet in person. I like meeting clients face-to-face to kick off a project and get the download as quickly as possible. I can ask questions as they pop into my head, and I can see any visual examples immediately (on a shared laptop, for example). A meeting for even 30 minutes can avoid missed information later and establish a better level of trust and understanding.

2. Communicate often. Writers, be upfront that you will be in touch often, and ask for the best number to call or text. Ask questions for clarification. Provide updates. Send a rough draft or outline. Repeat.

3. Be candid about the results. If you have three days to turn around a 15-page proposal, as I recently did, tell the client that you cannot guarantee the quality of the final product. This acts as a disclaimer for the quality of work you provide and will give the client a graceful way to back out or kill the project. Get it in writing as part of the estimate you send to the client.

4. Agree on a final product you both can live with. If your client can live with a final, presentation-ready copy that may not be absolutely perfect, and you can live with some extra or late evening hours rewriting and responding to client requests, then go for it.

5. Call in another writer for final or concurrent review. This helps with quality control and will help make the final product even better. A second writer can proofread copy and catch any glaring errors and point out inconsistencies. He can write headlines and check for compliance with the project’s requirements. He can be moral support and be there at the end to say, “I can’t believe we did it.”

6. Price accordingly. Like the 1 a.m. call to the plumber when your basement is flooding, emergencies ain’t cheap. Make sure your quote includes an opportunity cost (because this job requires 100% of your time that will require you to turn down or defer other work) and reflects the unusual nature of the work and turnaround time (e.g., a stress surcharge).

I hope this overview helped you!  If you’ve worked on (or solicited) last-minute projects, what are your thoughts?