Category: Advice

Tech Tools for Freelancers

Full disclosure: I’m new to the freelance game. Entering the freelance world after a career of safe, cushy corporate positions is a bit like a baby bird being pushed out of the nest, but it’s worth the risk to have more direct control over my career. Thankfully, I’m smart enough to know I can’t do it on my own. Whether you’re a newbie (like me) or a grizzled freelancing veteran, there are loads of innovative tech tools for freelancers that can help you run your  business like a Fortune 500 company.

Time Tracking Tools

Harvest – limited free option or $12 per month. This flexible, functional time tracking app is compatible with popular accounting programs (Quickbooks, Xero), project management apps (Basecamp), and CRM tools (Salesforce).

Paymo – limited free option or $9.95 per month. Inexpensive option for the sole proprietor offers a goal calendar, client portal and a desktop monitor that will show you how you’ve been spending (or wasting) your time.

Toggl – limited free option or $5 per month. A simple, inexpensive solution offering desktop monitoring, plus a handy Google Chrome extension and a workspaces option for simple, effective project management.

Freckle – $19.95/month. Simplified manual tracking with a clever hashtag feature, professional, Paypal-friendly invoicing and the cool Pulse feature that gives you a calendar view of your productivity.

RescueTime – limited free option or $9/month. Not an invoicing program, but a very robust time tracking/productivity tool. Helps you set goals, block time wasters and rates your activities on a productivity scale from “very distracting” to “very productive,” to produce an overall productivity score.

Social Media Management Tools

Hootsuite – limited free option or $14.99+ per month. Somewhat of an industry standard, it’s robust offerings include management for multiple accounts, team collaboration, scheduled updates and customized analytics. Can get expensive as you start adding team members and/or requesting additional reports.

Buffer – $10 per month. The perfect tool if you need posting and scheduling help across Twitter, Facebook, LinkedIn and Google+.

SocialOomph – limited free option or $39.99 per month. Compatible with Twitter, Facebook, LinkedIn. blogs and more. Features include post scheduling, analytics and dashboard functionality.

Sprout Social – free limited trial then $39-$99 per month. A Hootsuite competitor, Sprout Social lets you manage, monitor, post and analyze multiple social media accounts from one location.

TweetDeck – free. This tool will help you manage, track and organize multiple accounts, as long as they are all Twitter accounts.

Project Management Tools

Basecamp – $20 per month. Widely used cloud-based project management solution.

Freedcamp – free. Essentially a free version of Basecamp, and a functional, robust project management option for freelancers on a budget.

Trello – free to $50 per month. An elegant, visually driven project collaboration tool.

Asana – free. A great, affordable option for smaller freelance operations, free for up to 15 users.

What’s in a Name? How to Choose a Title for Yourself.

“…that which we call a rose by any other name would smell as sweet…” Yes, but if you ask for a tulip and get a misnamed rose instead, you may be a bit disappointed. I don’t think anyone would dispute Juliet’s claims that a name, a word, doesn’t really get at the essence of a thing. Calling a rose a tulip doesn’t change the essential rosiness of the rose. There are even times, such as with Romeo’s last name, when the word for a thing can get in the way.

What do you do?

One of the first things that people usually ask is: “What is your name?” Followed hard on its heels by “What do you do?” These things are pretty tightly wound together, because I think when people ask “What do you do?”, they’re really asking “What additional name should I apply to you? How can I distinguish you between the other Shawns that I know?”

It wasn’t so very long ago that people tended to end up with surnames related to their work–such as Smith, Carver, or Cooper–or their relationship to other people–Johnson for John’s son and Carson for Car’s son. I think people still want the comfort of having a name for someone else that defines them, a kind of mental shorthand for thinking about and remembering other people.

What do I do?

I have lots of ways that I can answer the question: “What do you do?” I could say, “I’m a writer.” Unfortunately, this only conjures up a very vague and general idea of someone typing away at a computer somewhere, probably wearing glasses, like I do. I could say, “I’m a freelance writer,” in which case, the person might picture me at home, in my pajamas, writing away, perhaps with a cup of coffee. Ultimately, the answer to this question doesn’t matter too much when making small talk at a party, but when looking for prospective clients as a freelance writer, the name that I choose to describe the work I have done and will do is essential.

If I describe myself as a poet, then a client looking for a technical writer won’t give me a second look, because they’ll most likely imagine me swanning about in graveyards, flirting with some wasting illness. If I describe myself as a technical writer, and a client is looking for someone to write humorous ad copy, they may not be interested, because they’ll imagine me as someone who doesn’t focus on what’s funny and entertaining.

I struggled with this question of what to call myself when I first started considering freelance writing work. I’ve done many different kinds of writing in my life, from blogging to poetry, playwriting to short stories, and I’ve even got a novel rolling along slowly in the background. Professionally, I’ve written instructional content, but most people aren’t really sure what that means.

The name I chose

Ultimately, after hashing it out with an acquaintance of mine, I settled on the name “Technical Content Creator.” As far as I know, it’s a fairly novel name for what I do and want to do, and that may have its downsides. “Technical Content Creator” doesn’t conjure up a particular image, but, for me, I think that’s its strength. My hope is that it will function as a kind of speed bump. That when people encounter it, they’ll pause for a moment to consider what it means.

On the other hand, sometimes it’s easiest to just say, “I’m a technical writer” and leave it at that.

Heart of the Deal: If at First You Don’t Succeed, Adapt

The Copywriter Conclave of Portland recently engaged in a lively and free-wheeling discussion about prospective clients and proposals. We were able to attract prospects and even Heart by Corazonget to the proposal stage, but sometimes, the almost-projects fell through shortly thereafter. We all determined that some unseen, emotional aspect comes into play during the proposal/interview stage.

Here are some things we think will help us in the future (and maybe other small business owners too):

Prepare Your Project Proposal

Sending a proposal in the body of an e-mail (or a plain Microsoft Word document) is quick, but it might be too quick.  Spend some time creating an attractive proposal that contains your prospect’s logo, and your logo (or a nice font) and turn it into a PDF. There are some cool services like FreshBooks or Pancake that can also help you.

Use the Force

Yes, it’s time for another “Mahesh Star Wars analogy.” Star Wars: A New Hope cemented its place in the world-culture when Luke turns off his targeting computer during the climactic battle inside the Death Star trench. There will always be “that moment” when you’re discussing your prospect’s project where you’ll notice a synergy between the prospect and yourself. You may feel that sharing a personal detail could add depth to your conversation. Maybe one of you tells a joke or you bond over being parents or non-parents. Whatever it is, if it fits well, then trust your feelings.

Value Integrity

News sources inform us that the Great Recession is largely behind us, but the effects continue to linger, and they probably will for a while. For example, I’ve noticed how gun shy people are around major buying decisions. There may be moments when they convince themselves they don’t need a particular service. We all do it, even when we know we really need something. And here’s the thing:  businesses need quality content. More than that, business owners need quality content made by people who can verify results and reach audiences. We can’t pretend that keyword spinning, copy mills, and empty jargon lead to engaged audiences and higher revenue. Not anymore. So convince them that your skill set matches exactly what they seek.

You can know the minutiae of your product or service, research your prospects’ companies and the problems they face, and then put together a killer proposal. There will always be a “wild card” element you cannot control. If you’re freelance or a business owner, you walk a tightrope without a safety net. Clients and orders are the lifeblood of your business. If you don’t close a deal, you have to start all over again. The stakes are always high. But if one prospect doesn’t work out, then it allows you to hone your pitch for the next one. I lost out on not one, but two, projects in one month…and then I landed the biggest client of my career (so far) one week later. So don’t lose heart.

How do you approach the proposal process with your prospective clients?

(This post originally appeared in slightly altered form at Enlighten Writing.  Image credit.
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4 Valuable Services For Freelancers

U.S. CurrencyLast week we talked about 8 Cheap and Good Ways to Build Your Skill Set. This week we’re talking about valuable services for freelancers that aren’t necessarily budget-busting but ain’t cheap, either. As freelance writers and editors, our main selling point is how we can enhance businesses, institutions, and entrepreneurs by hiring us.  The services below help us enhance our own value propositions.

Adobe

If you need to edit a document in Acrobat, create your intellectual property via Photoshop, or design a long-form project using InDesign, then you know Adobe is essential. The company now offers convenient cloud-based monthly plans.  You can even choose a single-app plan for less than $20 a month, and the entire Creative Cloud is available for less than $50 a month.

$19.99-$49.99 per month. More info here.

LinkedIn Premium

LinkedIn’s free profile gives every member some advantages, but the premium versions are much more robust. You get way more InMails, more profiles per search, and the ever-useful “Who’s Viewed My Profile,” because we all enjoy flattery.

$47.99 for Business Plus and $74.99 for Executive. More info here.

Pancake (or FreshBooks)

I used my own non-branded invoice for the first couple of years of my freelance writing career. That got old fast.  I researched invoicing programs and started using FreshBooks. I switched to Pancake this year. Pancake charges a one-time fee, and then you host the software on your site’s domain. It has many of the same features as FreshBooks, including time tracking, project management, one-click invoicing. I love it so far.

$179 one-time set-up fee for Pancake.

$19.95-$39.95 monthly plans for FreshBooks.

 What non-cheap services do you use for your business?

 

8 Cheap and Good Ways to Build Your Skill Set

Looking for some cheap and good ways to build your skill set? Here are eight resources I’ve used in the past, currently, and can highly recommend:

  1. Copyblogger: Free content marketing education, and business development upgrades.
  2. Freemixx: Open source photo editor
  3. Inc. Magazine: Advice, tools, and services that help your small business grow
  4. Lumosity: Sophisticated, scientifically designed brain training for anyone. It may seem like fun and games, but it’s actually making your brain better.
  5. Lynda: Online video tutorials to help you learn software, creative, and business skills.
  6. Mercy Corps Northwest: Provide affordable business development education, financing, and business services.
  7. Treehouse: Learn how to build websites and apps, write code, or start a business with video tutorials and exercises.
  8. W3 Schools: Free coding education.

What cheap skill-building resources have you come across in your professional development? Share them in the comments. It would be great to build this list out more!